Privacy Policy

Effective Date: April 3, 2025
Developer: Concat Apps, Kathmandu, Nepal

At Concat Apps, we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you install and use PopSpin Spin Wheel Email Popup ("the App") on your Shopify store.

1. Information We Collect

When you install and use the App, we may collect and access the following types of data:

From Store Owners:

• Name
• Email address
• Phone number
• Physical address
• Store information (e.g., shop name, domain)

From Customers (When they spin the wheel):

• Email address

Store Data:

• Customer list (read and write access)
• Discount codes (view and sync)
• Online store theme (view access)

2. How We Use Your Information

We use the collected data to:

• Enable core app functionality such as displaying the spin wheel and collecting emails
• Customize and manage discount code campaigns
• Provide real-time previews and theme integration
• Store and display your subscriber list within the app dashboard
• Improve our app experience and performance
• Provide customer support and respond to inquiries

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share limited data with trusted service providers who help us operate our App and provide customer support. All such providers are bound by confidentiality agreements and are required to comply with applicable privacy regulations.

We may also disclose your information when required by law or in response to valid legal requests (e.g., subpoenas or court orders).

4. Data Retention

We retain store owner and customer data for as long as your app subscription remains active. If you uninstall the App, we will automatically delete your data within 30 days, unless you request immediate deletion.

5. Your Rights

You have the right to:

• Access and view the data we hold about you
• Request data correction or deletion
• Withdraw consent and uninstall the app
• Contact us to request deletion of subscriber data

For any privacy-related requests, email us at: [email protected]

6. Data Security

We implement industry-standard security measures to protect your data against unauthorized access, misuse, or disclosure. However, no method of transmission over the Internet is 100% secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. You will be notified of any material changes through the Shopify App Store or by email.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Concat Apps
Kathmandu, Nepal
📧 Email: [email protected]